Privacy Policy

Welcome to Infinity Housing! We are a real estate information service dedicated to connecting individuals within the property market. Infinity Housing offer you access to a range of services, including but not limited to the website www.infinityhousing.in (the “Website”), mobile applications, and all products and services provided through our platform (collectively, the “Services”). The Website is owned and operated by Infinite Net Solutions. 

Our Privacy Policy is an integral part of the Infinity Housing Terms of Use. We encourage you to read both this Privacy Policy and our Terms of Use carefully before accessing or using our Services. By using any of Infinity Housing’s Services, you acknowledge and agree to the terms outlined in this Privacy Policy. If you do not agree with our Privacy Policy, please refrain from using our Services.

Why We Collect Information from You

Infinity Housing is a real estate information platform. In order to deliver our Services effectively, we utilize the information we collect to:

  • Provide personalized content and recommendations to help you find the most relevant real estate information based on your needs and preferences;<
  • Keep you engaged and informed across the web, delivering updates, insights, and news related to the residential real estate market through Infinity Housing; and
  • Connect you with the right professionals—whether you’re looking to buy, sell, rent, or research properties, secure a mortgage, or make informed decisions—while ensuring the information we share supports a smooth and effective interaction.

Our aim with this policy is to provide full transparency regarding the data we collect, the reasons behind its collection, and how it is used — all to ensure that your journey to finding a new home is smooth, enjoyable, and hassle-free.

Who Should Read This Policy?

This Policy applies to all individuals who use our Services, though certain sections are specifically intended for particular groups of users. To help make things clearer, we use specific terms to identify these groups, as defined below:

  • Users: This term refers to all individuals who access or use any of our Services.

  • Real Estate Professionals (REPs): These are Users who have registered with us—either through a free or paid account—to list or promote properties, use our advertising tools, or access other Services designed for professionals in the real estate sector. This group includes landlords, agents, developers, institutional consultants, mortgage advisors, and subscribers. As outlined in this Policy, we may share your inquiries or information with REPs to help connect you with the right professional support.

What Data We Collect and Where It Comes From

At Infinity Housing, we gather certain information from all visitors to our platform in order to improve functionality, personalize your experience, and deliver better service.

1. Information Collected from All Users

Like many websites, we use technologies such as cookies (both session and persistent), web beacons (small graphic files that communicate user activity), server logs, and third-party analytics tools. These help us collect and analyse data related to:

  • Search preferences
  • Ad interactions
  • Pages visited
  • Location data
  • Device type and browser information

Our servers automatically collect what’s called Log Data whenever you use our Services. This includes:

  • IP address
  • Browser type and operating system
  • Referring and exit web pages
  • Pages viewed
  • Mobile number and carrier
  • Email address (if provided)
  • Search terms and cookie data
  • Device identifiers and location

We use this data to operate, monitor, and enhance our Services. This includes customizing your experience and understanding how users interact with our platform. Some of this data is analysed in aggregate form to identify usage patterns.

Please note: This Privacy Policy does not apply to data collected by third-party websites, services, or advertisers that may appear on or link from our platform. We are not responsible for their data practices.

 
2. Personal Information You Provide

When you register or interact with our platform, we may collect personal details including:

  • Full name
  • Contact number
  • Email address
  • Profile image or photo

We use this information to create and manage your account, tailor services to your interests, and enhance your user experience.

 
3. Cookies and Tracking Technologies

Cookies are small files that websites store on your computer or device. Infinity Housing uses:

  • Session cookies to keep you logged in during a session and understand how you interact with the site.
  • Persistent cookies to remember your preferences and personalize your experience each time you return (e.g., recent searches or responses to agent queries).

Most browsers accept cookies by default, but you can adjust your browser settings or use third-party tools to block or delete cookies. However, disabling cookies may limit your ability to use certain features of our Services.

 
4. Information from Real Estate Professionals (REPs)

If you register as a Real Estate Professional (REP)—such as a landlord, agent, developer, or subscriber—we’ll ask for specific information to create your account:

  • Name and company name
  • Email address and phone number
  • Campaign details (for paid subscribers)
  • Billing address and credit card or payment info (for subscribers only)

Subscribers may also receive a verification call from an Infinity Housing representative to confirm their details.

 
5. Data from Third Parties

We may collect additional data about you from third-party partners to enhance your experience. For example, partners might provide insights like estimated income range or likelihood of purchasing a home. This data is used only to improve our Services and is shared only with REPs you choose to contact through Infinity Housing.

 
6. Location Information

If you provide location details (e.g., city, ZIP code, or street address) while registering or using the platform, we will store this information and associate it with your account. We use this data to:

  • Offer location-specific content and features
  • Improve service delivery through analytics
  • Show relevant ads and listings
  • Enhance the overall user experience
 
7. Managing Your Information

If you prefer not to share your information with third parties, you may opt out by contacting us at support@infinityhousing.in.

Ways We Share Your Information

When you use, access, and navigate our Website, we collect various types of information. This information can be either personally identifiable or non-personally identifiable and is categorized as follows:

  • Personal Information: This includes details that can identify you directly, such as your name, address, age, email address, and phone number.

  • Sensitive Personal Information: This covers more confidential data like your financial details, passwords, biometric data, and any medical or health-related information.

  • Other Information: This refers to all information that does not fall under Personal or Sensitive Personal Information. Examples include device details, your browsing and usage patterns, preferences, logs generated when you access and use the Website, cached data stored on your browser, your location, IP address, and similar data. This list is illustrative and not exhaustive.

Any personal information we collect is used to enable you to log in to your account, address specific service issues, notify you about new services or features, and communicate regarding your use of the Website. Other information we gather may be utilized for purposes including:

  • Supporting our business operations, such as displaying or advertising residential and commercial real estate, rental properties, or related services;

  • Conducting data analysis and usage reporting;

  • Enhancing the Website and improving your overall user experience; and

  • Delivering personalized and targeted advertisements tailored to your interests.

We may share the information we collect from you, including your personal details, with third parties if we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, legal processes, or enforceable government requests. This may also include situations where sharing is required to protect our rights, property, or safety.

Occasionally, we may share the email addresses of our Website users with trusted organizations whose products or services we think might interest you. If you prefer that we do not share your email address with these third parties, please notify us by emailing support@infinityhousing.in and legal@infinityhousing.in.

Additionally, if you provide your phone number online, you may receive phone calls or text messages from us about new products, services, or upcoming events. Should you wish to opt out of such communications, please contact us at the same email addresses mentioned above.

Ad Servers and Third-Party Advertising

To provide you with relevant offers and advertisements, Infinity Housing partners with trusted third-party companies that are authorized to display ads on our Website. When you visit our platform, these ad partners may collect certain technical data such as your IP address, domain type, browser details, and clickstream behaviour.

What Is Non-Personally Identifiable Information (Non-PII)?

Non-PII refers to data that, on its own, cannot be used to identify an individual. This includes:

  • Browser and device information (e.g., browser type, settings, operating system)
  • Unique device identifiers
  • The URL of a visited web page or app
  • Time and date of visits
  • Referring web pages or apps
  • Mobile app names or types
  • General demographic or behavioural categories (e.g., “male flat buyer”)
  • The number of times a browser or device sees a specific ad
  • Precise location data (only when permitted by the user)
How We Use Non-PII

We use Non-PII to:

  • Improve and personalize our Services
  • Deliver interest-based advertising
  • Display ads in a specific order or based on geographic relevance
  • Measure and analyse ad performance
  • Share anonymous user profiles (e.g., those who view a property) with Real Estate Professionals (REPs)
  • Report aggregated insights to advertising and analytics partners

This may include sharing data like cookie identifiers, log data, and mobile usage information—strictly in anonymous or aggregated form.

If you would like to opt out of interest-based advertising, please refer to the Opt-Out section below.

Opt Out of Non-PII Tracking

If you would like to opt out of tracking of non-personally identifiable information (Non-PII) across all of our online platforms, please click the button below.

When you opt out, a cookie will be placed in your browser to indicate your preference. This cookie tells us not to track your behavior or show you personalized ads. Please note:

  • If you clear your cookies,

  • Use a different browser, or

  • Switch to a different device,

we will not be able to recognize your opt-out status, and tracking may resume until you opt out again on the new browser or device.

Once opted out, we will stop tracking your usage behaviour and will not display customized advertisements. However, you may still see general marketing messages, branding, or promotional content from us.

I Agree
Sharing of Your Information

 

Contacting REPs:
When you contact a Real Estate Professional (REP) through our platform, we may share your personal details (like name, contact info, and search criteria) with the REP. We may also contact you if a REP wants to connect based on your browsing activity.

Mortgage Services:
If you request a mortgage quote, your personal info will be shared with our mortgage partners to deliver the service. They can’t use it for any other purpose.

User-Generated Content:
Any information you post publicly (e.g., questions or blogs) may be seen and used by others. We’re not responsible for unsolicited messages resulting from this.

Legal Disclosures:
We may share personal data to comply with laws, protect our rights, prevent fraud, or respond to emergencies.

Mobile Analytics & Ads:
We use third-party tools to analyse mobile usage and location data to improve services and show relevant ads. These partners use data only on our behalf.

Miscellaneous

Account Accuracy and Security:
You are solely responsible for maintaining the accuracy and confidentiality of your account details, including your password and email address. Use a strong, unique password and ensure your contact details are up to date. We are not responsible for any issues arising from incorrect or outdated account information.

Third-Party Links:
Our Website may link to external websites. Once you leave our site, we are not responsible for how those websites handle your information. We recommend reviewing their privacy policies, as they may differ from ours.

Business Transfers:
User data, including personal information, may be part of a business asset transfer in the event of a merger, acquisition, restructuring, asset sale, or insolvency involving InfinityHousing.

Data Security:
We use standard industry practices to protect your data from unauthorized access, loss, or misuse. Sensitive data, like payment details, is encrypted using Secure Socket Layer (SSL) technology. However, no system can guarantee absolute security.

Policy Updates:
We may update this Privacy Policy from time to time. Any significant changes will be announced on our Website before taking effect. We encourage you to review this page periodically to stay informed about how we protect your information.

Grievance Officer:
In accordance with the Information Technology Act, 2000, please contact our Grievance Officer for any concerns:

Company: INFINITY HOUSING
Address: 2nd Floor, Devdas Palace, Diagonal Road, Bistupur, Jamshedpur, Jharkhand
Email: support@infinityhousing.in