Terms & Conditions
By accessing or using our website, mobile apps, software, data feeds, or any related services (collectively referred to as the “Service”), you acknowledge and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please refrain from using the Service.
Welcome to infinityhousing.in! We are a digital platform offering real estate advertising, marketing, and information services designed to connect individuals with the real estate market. infinityhousing.in, along with its subsidiaries and affiliates (collectively referred to as the “Company” or “infinityhousing.in”), provides access to a range of services through our website at www.infinityhousing.in (the “Website”) and our mobile applications (the “Mobile App”). Together, the Website, Mobile App, and all related products and services are referred to as the “Services.”
The Website and Mobile App are owned and operated by Infinite Net Solutions, a company incorporated under the laws of India.
This document, along with the Privacy Policy, constitutes an electronic record under the Information Technology Act, 2000 and the applicable rules made thereunder, including any amended provisions relating to electronic records under various statutes. These Terms of Use are considered an electronic record as defined by applicable law. This document has been generated electronically and does not require any physical or digital signature.
Who This Policy Applies To
This Privacy Policy applies to all individuals who use our Services. However, certain sections are specifically relevant to particular user groups, which we define below:
Users: This refers to anyone who accesses or uses our Services in any capacity.
Real Estate Professionals (REPs): These are users who have created either free or paid accounts to promote or manage property listings, access advertising tools, or use other professional services we offer. REPs may include agents, landlords, property developers, institutional consultants, mortgage advisors, and other real estate service providers
The Information We Collect and Its Sources
We collect information from all users of our Services. Like many digital platforms, we use tools such as session and persistent cookies, web beacons (small image files that transmit data about page activity), log files, and third-party analytics to gather and analyse user data. This may include your search preferences, interactions with advertisements, and location details.
We collect certain personal details—such as your name, mobile number, and email address—when you create an account or interact with our Services. This helps us personalize your experience and offer services tailored to your needs and preferences.
Additionally, our servers automatically capture “Log Data” generated during your use of our Services. This may include your IP address, browser and device type, operating system, pages viewed, location, mobile carrier, search activity, referring URLs, and cookie data. We collect this information when you access our Website or Mobile App, sign in to your account, or engage with our emails.
We use this data to deliver, analyse, and improve our Services. Please note that this policy does not cover information collected by third-party websites, services, or advertisements that may appear on our platform. We are not responsible for how such third parties collect or use your data.
Cookies are small text files that we place on your device to help us enhance your experience. We use session cookies to keep you logged in while you navigate our Services, understand how you interact with them, and monitor overall usage and traffic trends. We also use persistent cookies, which remain on your device even after your session ends, to recognize you when you return. For example, these cookies may store your recent searches or track whether an agent has replied to a query, helping us personalize and streamline your experience.
Most web browsers accept cookies by default, but you can adjust your settings to block or delete them, or to notify you before accepting cookies from any site. Please note that if you choose to disable cookies, some features of our Services may not function properly.
Information We Collect from Real Estate Professionals (REPs)
When you create a REP account with us—whether as a landlord, agent, developer, or service provider—we require certain information to set up your profile. This includes, but is not limited to: your name, company name (if applicable), phone number, email address, and details of the property you wish to list on our platform.
If you opt for a paid REP account (subscriber), you’ll be asked to provide additional information such as property campaign details and full billing information, including your credit card details and billing address. This allows us to process payments based on the services you select. A representative from Housing.com may contact you to verify your account details, and such calls may be recorded for quality and training purposes.
Information from Third Parties
We may also receive supplementary information about you from third-party sources to help us enhance your experience. For example, our partners may provide insights such as estimated income levels or the likelihood of purchasing a property. This enriched data is only shared with REPs (subscribers) you choose to engage with through our platform.
Location Data:
If you share location details—such as your city, ZIP code, or street address—during registration or through your account settings, we store that information and link it to your account. This location data helps us deliver relevant, location-specific features, personalize your experience, and improve our Services. We may also use third-party analytics tools to analyse this data, and we may show you tailored advertisements and recommendations based on your location.
Why We Collect Your Information
We gather information from you to enhance your experience, provide personalized services, improve our platform, and connect you with the right real estate opportunities. Collecting this data helps us offer relevant content, support effective communication, and ensure our Services work smoothly for you.
- Assist you in finding the most relevant information tailored to your needs by personalizing our Services for a better experience;
- Keep you engaged with Housing.com through various online channels and provide updates on residential real estate news and information; and
- Connect you with the appropriate professionals to buy, sell, rent, or research residential properties, secure a mortgage, access related services, and share relevant information to foster effective and productive interactions.
Services Description: infinityhousing.in strives to provide accurate information, but does not guarantee that the descriptions or content on this site are complete, reliable, up-to-date, or free from errors. Access to our Services may sometimes be temporarily suspended or limited for maintenance, repairs, updates, or other reasons, without prior notice. We aim to minimize the frequency and duration of any such interruptions. Housing.com may include links to external websites beyond our control. We are not responsible for the availability, content, advertising, products, or other materials on these external sites and do not endorse them.
Occasionally, we may share your information with trusted organizations offering products or services that we believe may interest you and meet your needs. If you prefer that we do not share your information, please contact us at support@infinityhousing.in. Similarly, if you want your information removed from our website, please email us at support@infinityhousing.in.
If you provide your phone number online, you may receive calls or text messages from us about new products, services, or upcoming events. By sharing your number, you consent to receive these communications and agree to waive any DND registration restrictions. If you prefer not to receive such calls or messages, please notify us by emailing support@infinityhousing.in.
About Ad Servers: To deliver personalized ads, we work with third-party companies that place advertisements on our Website and Mobile App. These ad servers may gather information like your IP address, domain type, and browsing behaviour when you visit our services.
Direct Contact with REPs: When you fill out a form to contact a Real Estate Professional (REP) or call them through our Services, we may share the personal information you provide, along with details about your use of our Services, with the REP you wish to reach. This could include information like your home search criteria or Log Data collected during your usage. If a REP wants to connect with you based on an anonymized profile of your activity on Housing.com, we will reach out to you first to facilitate that connection. Occasionally, we may share limited personal information with trusted third parties who help us improve the quality of leads for our subscriber REPs. By providing your information, you consent to sharing your details with these third parties.
Please note that any communication between buyers and sellers, or between users and the Company, including phone calls, may be monitored or recorded by us for quality assurance and training purposes.
Mortgage Services: When you request a mortgage quote through our Services, you agree that we may share your personal information with financial institutions to provide the requested products or services. These institutions are strictly prohibited from using your information for any other purpose.
User-Generated Content: When you post content such as questions, answers, or blogs on our Website or Mobile App, please be aware that any personal information you share may be visible to others and could be used to send you unsolicited messages. We do not take responsibility for the personal information you choose to share in these areas. Additionally, we are not liable for any comments or opinions posted by other users, so we encourage you to verify any information independently before relying on it.
If you are a verified rights owner and need to report an issue with a listing, please contact us at support@infinityhousing.in.
Statements of Fact and Guarantees by REPs
By registering and/or listing any properties on our Website and/or Mobile App, each Real Estate Professional (REP) represents and warrants that:
(a) The REP has full legal authority and rights to list the properties on the Website and/or Mobile App, and such listing does not infringe upon any third-party rights (including intellectual property rights), nor does it violate any applicable laws or regulations;
(b) The REP is in full compliance with all applicable regulatory requirements, including the provisions of the Real Estate (Regulation and Development) Act, 2016, with respect to the services or products offered and the listings or advertisements published on the platform;
(c) All property-related information provided by the REP on the platform — including but not limited to location, specifications, and pricing — is accurate, current, and complete to the best of the REP’s knowledge;
(d) By listing properties on the Website and/or Mobile App, the REP grants infinityhousing.in the right to use, reproduce, publish, and share such property details in any manner, including but not limited to displaying them on other websites, platforms, or with third-party affiliates or partners of infinityhousing.in.
Disclaimer on Content Accuracy and Authenticity
- Users must independently verify all property details — including title, built-up area, ownership, and suitability — at their own cost before making any decisions.
- Housing.com is only an advertising platform. We do not verify or guarantee the authenticity of listings, as most content is uploaded directly by advertisers. If a complaint arises, we will take appropriate action.
- Users are advised to:
- Verify the seller’s/landlord’s credentials and ownership.
- Personally visit the property or project site.
- Be cautious of false documents and disputed or loan-encumbered properties.
- Conduct thorough due diligence before any transaction.
- Ensure the seller/developer complies with the Real Estate (Regulation and Development) Act, 2016 (RERA), where applicable.
- Information Accuracy: While REPs are encouraged to provide accurate and regularly updated information, Housing.com cannot guarantee that all details displayed are current or complete.
- Images Disclaimer: Some images may be artist’s impressions. Actual properties may differ from these visual representations.
- RERA Compliance: Users must independently verify all project details and RERA compliance through the official RERA website of the respective State. Housing.com does not verify or endorse any project’s adherence to RERA regulations. Always confirm details with the REP or via the relevant RERA authority before making a purchase decision.
Some information displayed on the platform is independently compiled by infinityhousing.in’s research team from publicly available sources. This content is intended solely for users’ general awareness and market research purposes, and does not constitute an advertisement or offer for sale by either infinityhousing.in or any Real Estate Professional (REP).
While reasonable efforts are made to ensure the accuracy and timely updates of such information, Housing.com does not guarantee that it is current, complete, or error-free. Users are strongly advised to independently verify all such information directly with the respective developers before making any property-related decisions.
infinityhousing.in, including its directors, employees, agents, and affiliates, shall not be liable for any loss, expense, or action taken based on the information provided on the platform.
Copyright and Trademark Policy: All materials available through our Services—including text, graphics, logos, icons, images, videos, digital downloads, data compilations, and software—are owned by the Company, its users, or its content providers and are protected under applicable copyright laws. All software used on the Website and Mobile App is the exclusive property of the Company.
All trademarks appearing on this site that are not owned by the Company belong to their respective owners, who may have no affiliation, connection, or sponsorship relationship with infinityhousing.in or its affiliates.
If you are a verified rights owner and wish to report an issue with a listing, please contact us at support@infinityhousing.in.
General Matters
You are solely responsible for the accuracy and confidentiality of your account information, including your password, email address, and other details. We recommend using a strong, unique password that you do not use on other platforms. infintyhousing.in is not liable for any personal data disclosed to third parties due to incorrect email information or loss of password on your part.
Third-Party Websites
Our Website and Mobile App may include links to external websites. By clicking these links, you leave our platform and access sites we do not control. We are not responsible for how these third-party websites handle your information or for their content. Additionally, websites that use infinityhousing.in’s search functionality are independent, and we disclaim any liability for their content. We recommend reviewing the privacy policies of these external sites, as they may differ from ours.
Home Loan Services
By expressing interest in obtaining a home loan, you consent to infinityhousing.in sharing your personal information with financial institutions that offer home loan products and services. These institutions may contact you via phone, email, or SMS regarding your home loan inquiry. This consent overrides any registration you may have under Do Not Call (DNC) or National Do Not Call (NDNC) registries.
Sale or Merger
User information, including personal data, is considered a business asset of infinityhousing.in. In the event of a merger, acquisition, restructuring, sale, pledge of company assets, or during insolvency, bankruptcy, or receivership proceedings, such information may be disclosed or transferred as part of the business assets involved in these transactions.
Indemnification and Limitation of Liability
Each User agrees to indemnify, defend, and hold harmless the Company and its affiliates—including their officers, directors, consultants, agents, and employees (“Indemnified Parties”)—from any losses, liabilities, claims, damages, costs, and expenses (including legal fees and interest) arising from or related to any breach, violation, or failure by the User to fulfill any representation, warranty, covenant, or obligation under these General Terms of Use.
Additionally, Users agree to protect the Indemnified Parties against any third-party claims resulting from the User’s use of the Website or Services, violation of these Terms, or infringement of others’ rights, including intellectual property rights.
Under no circumstances shall the Indemnified Parties be liable to Users or any third parties for any special, incidental, indirect, consequential, or punitive damages—including loss of use, data, or profits—even if such damages were foreseeable or the Company was advised of their possibility. This limitation applies to any claims arising from (i) the User’s use of or access to the Website, Services, or any content on the Website; or (ii) services provided by any Registered Service Provider.
These limitations and exclusions shall apply to the fullest extent allowed by applicable law.
Changes to Terms of Service
We reserve the right to update, modify, add, or remove any part of these Terms of Use at our sole discretion, at any time, without prior notice. It is your responsibility to review the Terms regularly. By continuing to use the Services after changes are posted, you agree to be bound by the updated Terms.
Resolution of Disputes
In the event of any dispute arising out of or relating to the use of the Website, including its interpretation or alleged breach of these Terms, such dispute shall be resolved by a sole arbitrator appointed by infinityhousing.in. The arbitrator will act as an impartial and independent adjudicator. The arbitrator’s decision will be final and binding on all parties. Arbitration proceedings will be held in Jamshedpur, Jharkhand, and governed by the Arbitration and Conciliation Act, 1996.
Grievance Redressal
If you have any complaints, concerns, or believe there has been a breach of these terms regarding content or comments, please promptly report it to infinityhousing.in’s Grievance Officer:
Email: info@infinityhousing.in
Address: 2nd Floor, Devdas Palace, Diagonal Road, Bistupur, Jamshedpur, Jharkhand
Customer Care: (+91) 9006875087, 9835796743
We strive to address all grievances as quickly as possible. Any disputes will be subject to the exclusive jurisdiction of the courts in Jamshedpur.
Owner Terms
For detailed terms and conditions applicable to property owners, please visit: https://infinityhousing.in/owner-terms-of-use
Terms of Use for Housing Pay Rent
Our Role
infinityhousing.in offers registered users (“Users”) the ability to make rental payments through its Website and Mobile App (“Platform”). These payments are processed via a third-party payment gateway. By using this service, Users confirm the existence of a valid lessor-lessee relationship with the payment recipient (“Beneficiary”) and that the amount paid reflects the agreed rent as per their rental agreement. infinityhousing.in acts solely as a facilitator for these rental payments and does not participate in the actual rental transaction between Users and Beneficiaries. Users are responsible for complying with all applicable laws and regulations related to these payments and for any consequences arising from non-compliance. infinityhousing.in is not a financial institution and does not provide banking or financial services. We may engage third-party providers to assist in processing transactions. We do not act as agents or representatives of either the lessor or lessee or any other party involved in these payments.
KYC (Know Your Customer)
You are responsible for proving the authenticity of each transaction. infinityhousing.in may request necessary documents or information from both the User and the Beneficiary to verify their lessor-lessee relationship, such as a Rental Agreement, PAN Card, Aadhaar Card, or other relevant documents. If the transaction amount exceeds INR 50,000, the User must provide PAN card details or any other documentation required by applicable laws.
By undergoing Aadhaar-based verification, you authorize Housing.com to retrieve your Aadhaar XML data directly from the UIDAI website to complete the KYC process.
Authorization
By initiating a transaction on the Platform, you authorize us to receive, hold, and disburse funds according to your payment instructions to the Beneficiary’s designated bank account. This authorization allows us to debit the specified amount from your Bank Account, Credit Card, UPI Account, Debit Card, Payment Wallet, or any other payment method available on our platform at the time of the transaction.
When you direct us to make a payment to the Beneficiary, you authorize us to transfer the payment amount, minus any applicable fees, service charges, or other deductions as outlined in this Agreement. If the transaction cannot be completed due to incomplete or incorrect information provided by you, we will refund the amount after deducting applicable service charges, transaction fees, and any penalties.
Transaction Terms
You are solely responsible for providing accurate bank account details of the Beneficiary when making a transaction. infinityhousing.in will not be liable for any incorrect credits caused by wrong account information. You are also responsible for any fraudulent transactions on your bank or card accounts resulting from your negligence or sharing your payment details with others. infinityhousing.in will not be held responsible for such fraud, and no refunds will be issued once funds are successfully transferred to the Beneficiary’s account.
We reserve the right to delay, suspend, or reject any payment transactions if we suspect financial or security risks, unauthorized or fraudulent activity, violation of these Terms, disputes, or any other unusual circumstances.
Liability
You agree that infinityhousing.in shall not be held responsible or liable for any claims, losses, or disputes arising between you, the recipient, or any financial institution. You further agree to hold infinityhousing.in harmless for any transactions initiated with incorrect or incomplete details that result in funds being credited to the wrong account. You also agree to fully indemnify and defend infinityhousing.in, its affiliates, and employees against any claims, damages, or actions brought by any third party or regulatory authority in connection with your use of the service.
Suspicious or Fraudulent Transactions
Users must promptly inform us of any suspicious or fraudulent activity related to their transactions. It is solely the User’s responsibility to protect their financial information and not disclose it to anyone. Upon receiving a report of suspicious activity, we will take appropriate action to investigate and, where possible, prevent further transactions. However, infinityhousing.in will not be liable for any refunds or compensation if the funds have already been credited to the Beneficiary’s bank account as provided by the User.
Refunds & Chargebacks
If a rental payment cannot be completed due to technical issues, infinityhousing.in will refund the amount to the original payment source. However, no refunds will be issued once the funds are successfully credited to the Beneficiary’s account.
Transactions may be reversed (“Chargebacks”) if disputed, unauthorized, or found to violate any terms. In such cases, the Beneficiary must repay the amount along with any applicable fees. The User and/or Beneficiary must assist in any investigation, including providing required documents within 3 business days. Failure to do so may result in an irreversible Chargeback. Housing.com is not liable for any such reversals.
Terms and Conditions applicable on user generated Content
User-Generated Content Disclaimer
By accessing content on infinityhousing.in, the User acknowledges the following:
- The content is submitted by third parties such as property owners, agents, and brokers—not by infinityhousing.in.
- infinityhousing.in serves only as a platform for listing and has no control over the accuracy or legality of the content. The responsibility for all content lies solely with the posting users.
- Users rely on this content at their own risk. Housing.com does not guarantee its accuracy, completeness, or reliability and does not endorse any user-submitted material.
- Some content may be inaccurate, misleading, offensive, or otherwise inappropriate.
- If any content appears unlawful or inappropriate, Users can report it to support@infinityhousing.in. We will review and take necessary action within 48 hours.
Terms for Content Submission
By posting content on infinityhousing.in, the User agrees to the following:
- The submitted content complies with applicable laws and does not infringe on any intellectual property rights.
- The content does not contain or promote objectionable material such as nudity, violence, hate speech, harassment, child abuse, self-harm, terrorism, false or misleading information, or use of intoxicants.
- The User accepts full legal responsibility for the content provided. Housing.com has no control over such content and bears no liability for it.
- infinityhousing.in is not obligated to host or publish any content. If it believes the content violates any laws, infringes rights, or may cause harm to the platform, users, or third parties, it may remove or block the content at its sole discretion, without objection from the User.
- By submitting content, the User grants Housing.com a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, distribute, modify, display, and perform the content.
- All listings, leads, and related data are considered the property of infinityhousing.in and may be used by the company or its partners, affiliates, or associates.
- The User also agrees to receive promotional messages, SMS, or calls from infinityhousing.in or its partners, including for third-party products and services.
